One institutional obligation, forty departments publishing independently, and a legal duty to accommodate that lands the moment a student asks.
Academic autonomy means the central web team cannot compel a department to fix anything. The obligation, and the complaint, still arrive centrally.
Departments own their own sites, their own course content, and their own publishing decisions. A central policy is a suggestion until someone makes the gap visible.
A student registers a need and the institution must accommodate, usually within a fixed deadline. Inaccessible material converts directly into manual remediation work.
The learning platform, the SIS, the library layer. You cannot fix them in code, so evidence has to be good enough to move a vendor or a renewal.
01 · Influence without authority
A central team that cannot mandate can still make the standard visible. Each faculty gets its own workspace, its own findings, and its own trend, alongside where it sits against the rest of the institution.
Departments move when the gap is legible and attributable, not when a policy circulates.
checks passing · institution average 86%
Ranked 34th of 41 units. Visible to the faculty and to the accessibility office.
02 · The accommodation backlog
Inaccessible course material does not stay quiet. It converts into individual accommodation requests, each one produced by hand against a deadline, term after term.
limena sizes that backlog before the requests arrive, so the disability office is resourcing a fix rather than absorbing the consequence.
Error
412 readings in the learning platform are photographs of book pages with no text layer. A screen reader finds nothing to read. Text cannot be enlarged, selected, or searched.
Academic impact
Affects 28 courses and roughly 1,900 enrolled students. Each request triggers an individual accommodation the disability office produces by hand, typically inside a two week deadline.
03 · Systems you did not build
The learning platform, the student information system, the library discovery layer, the application portal. You cannot patch them, so the lever is the contract. limena holds each vendor system to the same standard and produces the finding pack that goes into a renewal conversation or a VPAT request.
Two renewals fall this year. Both packs are ready to attach to the negotiation.
Every prospective student passes through it, and it is usually the one surface the centre actually controls.