An accessible website doesn’t guarantee an accessible government service.
A resident can get around your website and still get stuck applying for a permit, submitting a form or claiming a benefit, and there is nowhere else to go. limena finds the barriers across each service journey, ranks what matters, and tracks every fix through verification.
- Find the permitPasses
- Complete the formPasses
- Upload documentsBlocked
- Pay and submitNot reached
There is no competitor to switch to.
A commercial site loses a customer. You leave a resident unable to renew a licence or claim a benefit, and the duty to serve them doesn’t go away.
Statutory services come first
A blocked benefit claim outranks a policy page with the same rule violation.
Every failure has a cost per contact
A form that fails becomes a phone call or office visit, priced at what that contact costs you.
One record, every standard
One evidence record answers ADA Title II, Section 508, AODA and the Accessible Canada Act.
What limena ranks first
Ranked by who can’t get through, statutory services first.
Three findings from one city portal, in the order limena puts them.
- Benefit claim: errors not announcedNo offline routeBlocker: High
- Permit: upload not keyboard reachableCan’t be completed onlineBlocker: 310/yr
- Policy page: low contrast linkContent fix, editorLow
- ADA Title II
- Section 508
- AODA
- Accessible Canada Act
- UK PSBAR
Start with your busiest form.
We’ll run limena on one of your journeys and show you each barrier priced, who owns the fix, and what to do first.