← Use cases

Accessibility for manufacturers

Dealer portals, spec sheets, technician training, internal tools. Six systems, six owners, six release cycles, one obligation.

Estate overview6 systems · 14,900 pages
2 need attention
64
open findings
↓ 38 this quarter
2
systems failing
LMS and spec sheets
91%
checks passing
↑ 9 pts
6
release cadences
weekly to annual
Technician LMS
Vendor platform · mandatory training
Fail6
Spec and safety sheets
2,400 PDFs · quarterly
Fail31
Dealer portal
Weekly releases · 340 pages
Attention18
Parts catalogue
Monthly · 12k SKU pages
Attention9
Warranty claim flow
Quarterly releases
Pass0
Corporate site
Monthly releases
Pass0

Why one audit never holds here.

The estate grew by acquisition, not design. Different vendors built it, different teams own it, and nothing ships on the same schedule.

No single owner

The portal belongs to sales ops, the LMS to HR, spec sheets to marketing, internal tools to IT. An audit lands on whoever commissioned it.

Staggered releases

Weekly here, twice a year there, vendor platforms whenever they decide. A point-in-time report is stale for most of the estate immediately.

Vendor-built systems

Much of the estate is not yours to fix. You need the finding, the criterion, and something you can hand to the vendor.

01 · One priority order

Ranked across systems, not within them.

A keyboard trap in mandatory safety training outranks fifty contrast issues on a brochure page. limena scores by who is blocked and from what, so the estate has one queue instead of six local ones.

Fix these first64 open · all systems
01Focus trapped in course playerLMS

Blocks safety certification for 1,240 technicians. No alternative route to completion.

02Claim form fields unlabelledDEALER

Dealers cannot submit warranty claims with a screen reader. Revenue-affecting and externally visible.

03Safety sheet tables untaggedDOCS

2,400 files, one export setting. Hazard data is unreadable in order.

02 · Employees, not just customers

The exposure nobody looked at.

Internal tools and mandatory training carry employment obligations, not consumer regulation. It is a different class of risk and usually the least examined surface you own.

When the system is vendor-built, limena packages the finding with the criterion cited so you can send it straight to them.

Fail

Focus is trapped in the course player

Error

A keyboard user who enters the video player cannot leave it without a mouse. The module cannot be completed, and completion is what issues the certificate.

Business impact

Blocks safety certification for 1,240 technicians. Non-completion is an employment and regulatory exposure, not a UX defect.

HRLearning systems, HRVendor platform · finding pack ready to sendExport for vendor

03 · Held through every release

Each system on its own cadence.

One system ships weekly, another twice a year, a vendor platform whenever they decide. limena re-tests on each schedule, so when an update breaks focus order you hear about it that week rather than at the next audit.

Release check · dealer portal v8.2

  • Contrast on primary actionsVerified
  • Form labels on claim flowVerified
  • Heading structureVerified
  • New: focus order in parts filterCaught

The regression traces to a vendor component update. limena flagged it before the dealer network saw it.

One answer for the whole estate, not six.

  • One conformance position covering every system, so a customer questionnaire gets a single answer.
  • Internal tools and mandatory training assessed where the employment obligation actually sits.
  • Vendor platforms held to the same standard, with findings you can attach to a support ticket.
  • Regressions caught the week a vendor ships, not at the next annual review.

Start with the dealer portal.

Usually the surface with the most external eyes and the least clear ownership. We will show you where it stands.